WNC – Household Waste Recycling Centre Booking System

Bookings can be made up to 2 weeks ahead of your visit and up to 30 minutes before your visit, subject to availability.

How to book

You can now book a visit to the recycling centres by completing the online booking form, operational 24/7.

If you cannot book online, you can make a booking through our HWRC customer service team, Monday to Friday from 9am to 5pm, on 0300 126 7000.

Bookings are required for all Household Waste Recycling Centres. Bookings are site-specific and cannot be transferred.

Eligibility for booking

The HWRCs are for residents of West Northants only. You must have a West Northants household address to book a visit.

People outside of West Northants and traders can:

• visit the Reuse shops to donate reuseable items and browse items for sale
• use the paid-for small trade waste service at Sixfields and Ecton Lane

Information required for making a booking

You will need to provide your:

• name
• email address
• postal address
• vehicle registration, type, and colour
• e-permit number (if applicable)

Your personal information will be kept confidential and used only to manage your booking, in line with our terms and conditions and privacy notice.

Arriving without a booking

All visitors must book in advance.

If you arrive without a booking, you may be asked to:

• make a booking on site (if slots are available)
• return at another time once a booking has been made

Booking slots

Booking slots are:

• 15 minutes for cars
• 30 minutes for vehicles that require a commercial type vehicle e-permit (vans, pick-ups and crew cabs, any vehicles towing trailers, campervans and minibus with rear seats and fitting removed, horseboxes)

For example: a 10am slot allows arrival between 10am and 10:15am.

We ask that you stick to your time slot book. However, please don’t worry if you are slightly early or late – the system has a time tolerance around your booking slot to accommodate this.

On-site assistance

If you need assistance on site due to a protected characteristic, please indicate this on the booking form. You may be asked to provide supporting evidence of need.

Opening hours

All sites remain open 10am to 4pm, seven days a week. The last available slot is at 3:45pm.

Booking confirmation

You will receive a confirmation email after booking and a reminder email the day before your visit. If you do not have an email address, please call our HWRC team to make a booking. Your booking reference will be provided verbally during the call.

You do not need to show the confirmation on site, but we recommend having it with you in case of any issues.

Changing or cancelling a booking

Your confirmation email will include a link to amend or cancel your booking. We ask that you cancel your booking as soon as possible – and at least 24 hours before your scheduled visit – to allow others to use the time slot.

If you have made a booking over the phone and need to cancel or amend, please phone 0300 126 7000 (available Monday to Friday, 9am to 5pm).

You can also modify your booking online.